Safety & Security
Safety and Security – Your safety is ultimately your responsibility. This website has been designed to provide you with the information and resources you need to stay safe, both on and off campus.
Campus Security and Emergency Services – Campus Security responds to situations that arise on-campus. You will see them on foot, bicycle, and by car monitoring campus throughout the year. Look for Security Bike Patrols specifically during Orientation Week and Homecoming. Should you require our assistance at any time, do not hesitate to stop us or you can call Campus Security’s Emergency Report Centre at 613-533-6080.
Safe Walk – Campus Security provides escorted walks from one point on campus to another for staff, faculty and students when Walkhome is off duty. This service is provided at any time, day or night, all year round. Anyone who wishes to be escorted can call 613-533-6080. Security Staff will be sent to meet you and will escort you to your destination. Tel: 613.533.6733. Emergencies: 613.533.6111
AMS Walk Home – Student-run service that provides safe walks to a destination of your choice, both on Queen’s campus and in the Kingston community. Anonymous and confidential service, available to all students. Teams of one male and one female student will escort you to your destination safely. Open between dusk and 2 or 3 am. Tel: 613.533.WALK (613.533.9255) or stop by their kiosk in the lower Ceilidh of the JDUC.
Lost and Found – Located in the Security office at Fleming Hall, Jemmett Wing, Room 202. Hours of operation: Monday to Friday, 8:30 am – 4:00 pm. When claiming a lost article, please have photo identification with you. Campus Security will hold on to property* for a period of three months. *Bank cards, and credit cards are shredded within 7 days due to privacy and security concerns. Other places on campus where you can check for lost items:
- John Deutsch University Centre Information Desk: Room 202 (Second floor)
- For student ID cards: Registrar’s Office in Gordon Hall
Student Wellness Services (SWS) – SWS provides services in three broad areas: medical, counseling/advising, and for individuals with disabilities. SWS is located in the LaSalle Building at 146 Stuart Street (corner of University Ave and Stuart St.)
- Health Services: Tel: 613.533.2506
- Counselling Services: Tel: 613.533.6000 x 78264, email@example.com
- Accessibility Services: Tel: 613.533.6467, firstname.lastname@example.org
Queen’s First Aid (QFA) – On-call and event-based service for First Aid assistance providing prompt response that is both confidential and free of charge. To request their on-call service, contact the Emergency Report Centre: 613-533-6111, or use any blue light emergency phone. This service is available 24/7 during the regular academic year, excluding Thanksgiving weekend, Reading Week, and exam periods.
Campus Observation Room (COR) – A friendly, safe, non-judgmental place where students who have had too much to drink can come to sleep it off. All Queen’s students and guests to Queen’s are welcome at COR – however, we do not admit St. Lawrence, RMC or local high school students. Located in Victoria Hall, room A010 behind Lazy Scholar. The COR is only open in September and on St. Patrick’s Day. Tel: 613.533.6911
Queen’s Athletics and Recreation Centre (ARC) – On-campus fitness centre, located at 284 Earl Street. Facilities include gymnasiums, squash courts, weight rooms, cardio zone, women’s only gym, aquatic pool, dance studios, and more. The ARC offers a wide array of fitness opportunities to get you active throughout the entire year. Workout in our naturally lit, climate controlled environment. Watch TV or dock your iPod on the latest exercise equipment. Students can use their Queen’s student card to gain entry. Locker rooms have showers, with laundry service available. With convenient hours of operation for all its patrons, the ARC has a multitude of programming and casual recreation drop-in opportunities. Tel: 613.533.2500
DrugSmart Pharmacy – On-campus pharmacy located on the main level of the Athletics & Recreation Centre (ARC). Offers free delivery of prescriptions, FedEx, travel clinic, free naloxone kits, as well as toiletries, wellness, other health products. You can buy stamps here.
Therapy Zone – Service for Queen’s athletes and students. Located in the Athletics & Recreation Centre (ARC) Lower Level 1. Hours of operation: Mon-Fri from 9:30am to 5:30pm (varies depending on season/events). Some weekend and evening hours available. The present Athletic Therapy program is comprised of our certified athletic therapists, one physiotherapist, massage therapist and 40 student trainers. To make an appointment, please contact us at email@example.com, or call the clinic at 613-533-3325, or use our Online Appointment Scheduler. Services include:
- Prevention of athletic injuries and illnesses
- Evaluation of athletic injuries and illnesses
- Bracing – custom and ready-to-wear
- Rehabilitation of athletic injuries
- Registered Massage Therapy
Health Promotions – Health Promotion is a student-focused service that aims to support and improve student health and well-being.
Health Blog – Run by the Peer Health Educators at Student Wellness Services.
Sexual Health Resource Centre (SHRC) – Confidential, non-judgmental, pro-choice, queer positive and feminist information and referral service for questions regarding sex, sexuality and sexual health. Located in room 223 of the JDUC, above the Queen’s Pub. Tel: 613.533.2959
Residence Outreach Counsellors – located in Victoria Hall.
- Mary Green – Outreach Counsellor for Adelaide Hall, Ban Righ, Chown Hall, Graduate Residence (JDUC), Leggett Hall, McNeill House, Morris Hall, Waldron Tower, and Watts Hall. Tel: 613.533.6000 x 78330, firstname.lastname@example.org
- Freeman Woolnough – Outreach Counsellor for Brant Hall, Gordon/Brockington Houses, Harkness Hall, Jean Royce Hall, Leonard Hall, Smith House, and Victoria Hall. Tel: 613.533.6000 x 78034, email@example.com
Sexual Violence and Intimate Partner Violence – Call Counselling Services at 613 533 6000 ext. 78264 for confidential support, safety planning, accompaniment information, counselling, and referral to additional campus and community resources
Cross-Cultural Counsellor – Arunima Khanna, firstname.lastname@example.org
Outreach Counsellor (School of Business) – Marissa Piribauer, email@example.com
AMS Peer Support Centre – Drop-in social and personal support from a trained peer support person. Located in room 34 of the JDUC. Tel: 613.533.6000 x 75111
Academic Counselling and Tutoring – The transition to university life is a big one – and part of it is adjusting to the challenges and workload that are part of being a Queen’s student. At Queen’s you are never alone. We have many offices dedicated to helping you learn, think, and do. No matter what faculty or school you belong to at Queen’s, there are people on staff to help you with your academics.
Academic Grievance Centre, AMS: The Academic Grievance Centre is the place to go if you have any questions or concerns about academic grievances, discipline, or regulations.
Career Services – Located on the 3rd floor of Gordon Hall. Tel: 613.533.2992
EQUIP – The Education on Queer Issues Project (EQuIP) – Creating a safe environment for individuals of all sexual orientations and gender identities while advocating for human rights and raising awareness about Queer-related issues. Located in room 344 of the JDUC and in the AMS Office. firstname.lastname@example.org
Positive Space Program – The Positive Space Program works to ensure that all spaces at Queen’s are safe for all people, regardless of sexual orientation or gender identity and expression.
Queen’s University International Centre (QUIC) – QUIC is a support service for all members of the Queen’s community and through its activities promotes an internationally informed and cross-culturally sensitive learning environment. Located in the JDUC. Tel: 613.533.2604
- The Writing Centre – Services include 1:1 professional writing consultations, drop-in appointments, and workshops. Located in the Learning Commons, ground floor of Stauffer Library. Tel: 613.533.6315.
- Learning Strategies – Services include Peer Learning Assistants (room 143) and 1:1 professional advising appointments. Located in the Learning Commons, ground floor of Stauffer Library. Tel: 613.533.6315 to book an appointment.
Student Community Relations Office (SCRO) – Provides guidance and fosters a spirit of community by helping students and community members better understand their rights and responsibilities as tenants. Located in Room 135 of the JDUC. Tel: 613.533.6745, email@example.com
The Human Rights Office (HRO) – Confidential, university-based service that administers the University’s Harassment and Discrimination Complaint Policy and Procedure and provides resources, advising, and educational programming. Located in Mackintosh-Corry Hall room A320. Tel: 613.533.6886, firstname.lastname@example.org
Useful External Websites
City of Kingston – City Hall is located at 216 Ontario Street. Tel: 613.546.0000 for information on a wide variety of City of Kingston services.
OPIRG – Kingston branch of the Ontario Public Interest Research Group with a commitment to research, education, and action in the public interest. OPIRG is a charitable, non-profit environmental and social justice organization.
Sexual Assault Centre Kingston (SAC Kingston) – Confidential, non-judgmental support to survivors of sexualized violence. They offer public education on issues of sexualized violence, and strive toward prevention of all forms of sexualized violence. 24-hour crisis line: 613.544.6424. Office line: 613.545.0762