Frequently Asked Questions – Residence Donship
How will I know if you have received all of my references?
Please do not contact our office to check if we have received all of your references. If one or more references are still missing from your application prior to your interview, we will get in touch with you via email to inform you and request that they be submitted in time to be considered for our selection timelines.
How much time do I need to be in residence, or how much time do I have off?
We expect Dons to be regularly present in residence in order to be available and visible to the residents in their community. We expect Dons will have returned to residence each night by 2 a.m. at the latest. Dons require advance approval from their Residence Life Coordinator for time away from residence.
What is involved with being “on-call”?
Frequency of on-call shifts varies building to building based on staff-team size and anticipated activity levels at the time of year, but Dons should expect to be on-call on average 1-2 times per week. On-call time involves doing rounds of the building you work in, or a designated area of the building you work in, and holding and responding to calls on a shared on-call cell phone, most often between the hours of 8:00 p.m. and 7:00 a.m. (some exceptions are made during peak campus activities and exam periods). The purpose of this is to contribute to providing and maintaining a safe and comfortable atmosphere in Residence for students, while also providing assistance in the event of an emergency, usually working very closely with the Campus Security and Emergency Services department in doing so.
What can I expect for hours of work?
The typical day or week of a Don can vary greatly depending on what the community needs are at a given time, or what you’ve been scheduled for at that time. In addition to general presence on the floor and getting to know the members of your community, Dons are expected to participate in the on-call rotation for their building (see above, “what is involved with being ‘on-call’”) and have regular staff meetings averaging 1.5 hours each week. Other possible job-related items that take time could include scheduled events to take residents to, time to provide written documentation of various job aspects and interactions with students, event preparation, social time with teammates and residents, ongoing training sessions, and individual peer helping sessions with residents which range in severity of issues and time commitments.
When is staff training? Can I miss aspects of staff training?
Staff Training begins in late August and continues until move-in day. While some breaks and time off are scheduled for you, the times and dates may change on a year-to-year basis. Presence on campus and attendance at all scheduled training is mandatory. Any or all anticipated needs to be absent from potentially scheduled training at that time must be approved in writing in advance, and the content missed must be caught up on in a timely manner as outlined. Examples of possible time conflicts: an academic class, medical appointments, religious observance, etc. Staff must negotiate their summer employment to allow for their return back to campus on time for training. We also require staff to participate in ongoing developmental training opportunities throughout the course of the year, with more flexibility in scheduling.
What is a CPIC including Vulnerable Sector?
CPIC stands for Canadian Police Information Check and is an official record provided by the police department of the criminal background and history they have on file. The additional “vulnerable sector check” provides a more detailed history and is requested for staff or volunteer workplaces that involve working very closely with youth, the public, or in private/intimate settings. Due to the nature of the role and the people that you will interact with, a CPIC including Vulnerable Sector Check is required.
What kind of remuneration can I expect?
Dons are provided with a single residence room and meal plan, which appears in the form of a taxable benefit on T4s.
What communication should I expect for the summer?
Over the course of the summer you can expect to receive occasional, but timely, email communication. We send out monthly newsletters filled with updates and information you will likely be looking for in preparation for your arrival back on campus in August, as well as reminders for upcoming deadlines to provide CPICs or First Aid certification, etc.
What would the typical ratio of Don to students be?
On average there are approximately 30 students to each Don – some have slightly more, some have slightly less, and on very large areas of responsibility (say, 65 students) we pair Dons together as co-Dons for the community.
Can I be a Don if I have a family or live-in partner/spouse?
Queen’s Residence Life considers all applicants equally, and does not discriminate based on family status. We are only able to guarantee a single residence room for each Don in residence, regardless of family status. We encourage candidates to consider this living environment when deciding whether or not the role is an appropriate choice for you and your family. * Please note: you must be romantically involved with your partner or spouse and lived with them consecutively for 12 months or longer.
I have a car, is a parking pass included?
No, we do not provide parking for Residence Dons. If parking is required, you may contact and apply for a parking space through central Parking Services. More information can be found on the Parking Services Website
When do Residences close?
Please refer to the 2017-18 First Year Residence Fee Schedule for Residence sessional dates. We expect student staff to be available until the final dates as noted above unless permission is given otherwise. * Please note: the information for the 2017-18 year will be available in 2017.
What’s an RLC?
RLC stands for Residence Life Coordinator. The Residence Life Coordinators supervise and support the Dons in their staff positions throughout the academic year. They are full-time, live-in staff, and have additional training and experience to support staff and students living in residence.