Front Desk Services

Victoria Hall Sign with lightResidence Desk Service Representatives are available 24 hours-a-day and provide:

  • access to security and emergency services
  • assistance with facilities and maintenance issues and questions
  • parcel and registered mail pick-ups for students
  • emergency access to rooms and lost or replacement keys
  • information about and access to new laundry cards
  • check-in and check-out for students
  • general information about the campus and the community

Want to send mail to your student?

Visit our building pages to see how to address your student’s mail.

Our Desks:

  • Jean Royce Hall Desk – 613-533-2551 – open 24 hours – main desk for Jean Royce Hall
  • Leggett Hall Desk – 613-533-3183 – open 24 hours – main desk for Adelaide Hall, Ban Righ Hall, Chown Hall, Morris Hall, Leggett Hall and David C. Smith House
  • Victoria Hall – 613-533-2531 – open 24 hours – main desk for Victoria Hall, Graduate Residence and Harkness Hall
  • Waldron Tower Desk – 613-533-6724 – open Monday to Friday 8 a.m. to noon, 4 p.m. to midnight – main desk for Waldron Tower
  • Watts Hall Desk – 613-533-3215 – open 24 hours – main desk for Brant House, Brockington House, Gordon House, Leonard Hall, McNeill House and Watts Hall.

Front Desk Supervisor is located at the Waldron Tower front desk. Contact directly: 613-533-6000, ext. 77884.