Residence Conduct


Residence Conduct Approach

Our Residence Conduct philosophy centers around education, critical thinking, accountability, and personal growth. We educate students about the Residence Community Standards, ways to create a safe and respectful Residence Community, and provide resources to guide future decision making. We want students to think critically about their role in Residence, and we want to empower them to take accountability for their actions. Lastly we want to encourage students to achieve their goals by learning and growing from their experiences, so they may be successful students and citizens.

Education – Critical Thinking – Accountability – Personal Growth



Click here for a Guide to the Residence Community Standards Violations

Residence Community Standards Violations Guide

While it would be difficult to identify every type of conduct that may contravene the expectations for living in Residence, and some situations may present unique circumstances, the following table identifies the range of points applicable to each Residence Community Standards Violation, and offer examples of the more frequent violations and the range of sanctions and/or points that may be assigned. The impact and severity, context and timing of the incident as well as other factors are all considered in determining appropriate sanctions.


Guiding Principles for Residence Community Living

Residence Life and Services creates a community environment where all of our students can feel a sense of belonging, build resilience, and be academically successful. We encourage the personal development of our community members by fostering a sense of belonging, providing a wide range of educational and academic programming, and holding individuals accountable for violations of the Residence behavioural expectations. The reality is, not everyone is well suited for the inherent aspects of living in Residence. It is a high density, communal living environment, where it is required that you have a higher level of awareness, care and respect for your impact on others living in your community. You are solely accountable for the decisions you make while living in Residence, and you must reflect on how those decisions impact you and everyone else around you.

One of the most critical responsibilities you take on as a member of this Residence community is to report or share information about any incidents of misconduct that you are aware of, where there may be a risk of harm, a possible violation of the Community Standards, or a negative impact on the dignity of any other resident. As community members, all residents have the individual and collective responsibility to create a positive and welcoming environment for all students.

The Residence Community Standards, as a part of the overall residence experience, are designed to:

  • Encourage all residents to use and enjoy Residence spaces peacefully and safely.
  • Challenge residents to think critically, accept responsibility for their actions, and learn and grow from their experiences.
  • Maintain an environment that promotes learning.
  • Emphasize the rights, responsibilities, histories, dignity, and academic pursuits of all residents.
  • Provide guidance for residents to understand the expectations of living in a community environment.
  • Emphasize the rights and responsibilities of residents in promoting a safe, healthy, and inclusive environment for all members of their community.

Residence Conduct Process

The Residence Conduct Process is an administrative process. The Residence Conduct Office (RCO) is an administrative unit within the university’s Non-Academic Misconduct System. Decisions are based on the “balance of probabilities” standard. This means that decisions are based on the aggregated perspectives of persons involved in an incident and the fact-finding process led by the assigned adjudicator. Decisions represent the adjudicator’s assessment of the behaviour or sequence of events that were most likely to have occurred.

All incidents are documented by a Residence Life and Services or University staff member and this documentation is submitted to a Residence Life Coordinator (RLC) for review and classification. Cases will be assessed based on impact and severity to self and/or other students and/or Residence and/or Queen’s University. A student’s current point level and the severity of their alleged behaviour will determine who investigates the incident. Adjudicators assigned may vary depending on unique situations or availability of staff and may include staff from the Student Conduct Office, where matters are referred to that unit by the Non-Academic Misconduct Intake Office (NAMIO).   

  • Residence Life Coordinator (RLC) investigates when:
    • Student currently has 0-2 points or their documented violation could result in 1-2 points.
  • Residence Conduct Coordinator (RCC) investigates when:
    • Student currently has 2-3 points or their documented violation could result in 2-3 points.
  • Manager, Residence Conduct (MRC) investigates when:
    • Student currently has 2-3 points or their documented violation could result in 3-4 points.
  • Case Manager, Non-Academic Misconduct investigates when:
What Are Points?

A point system is used in the Residence Conduct Process. We use a cumulative 4 point system to ensure consistency in decision making and that students are informed about and understand how their conduct choices may result in loss of Residence and visiting privileges. Points are essentially a warning system that uses numbers between 1-3 to help a student know how close they may be to being asked to leave Residence should they choose to conduct themselves in a manner that contravenes the Residence Community Standards.

The adjudicator is responsible for deciding the point(s) assigned to a student.  For additional details on the potential point ranges that may be assigned, please review the Residence Community Standards Violations Guide. The number of points assigned depends on the incident, its seriousness and potential impact on others in the community.

  • A student found responsible for a Residence Community Standard violation may be warned or assigned one or more points.
  • A student who receives or accumulates 3 points is on probation.
  • When 4 or more points are received or accumulated, a student’s Residence Contract may be terminated and the student evicted from Residence.

Points remain active until the end of the academic year during which they were assigned, or as stipulated upon eviction.

In addition to the assignment of points, other sanctions or learning opportunities may also be required and form part of the decision.

Educational Assignments

Educational assignments are designed to provide residents who have been found responsible for a violation of the Residence Community Standards with the opportunity to reflect on their behaviour and the consequences of their actions. Educational assignments are not academic assignments.

Orientation Week Assignment (Alcohol-Free O-Week)
Orientation Week Assignment (Understanding the Residence Community Standards)
Community Impact Assignment
Digital Footprint
eChug Survey and Personal Reflection
Fire Safety at Queen’s
Hosting Guests
Noise (Impact on the Community)
One on One with Health Promotions
Cannabis Reflection
Meeting Assignments

Right To Appeal Information

Residence Conduct Decisions (3 or fewer assigned points)

Residents must complete and submit an appeal form within five (5) business days of the date on their decision letter. Appeal Request Form.

Appeals will only be granted if they can demonstrate:

  • Significant procedural irregularity; or
  • New information not previously available at the time of the investigation.

*Dissatisfaction with a decision, failure to attend a meeting, not checking or reading email, and/or failure to abide by the terms of a decision letter are not grounds for an appeal.

If granted, appeals will be heard by the Residence Conduct Board (RCB). Membership of the Board includes Chairs, Members at Large (MALs), Residence Society (ResSoc) representatives, and Residence Dons. The Board will hear statements from all parties, review investigation information, and may uphold, overturn, or change findings of responsibility.

Student Conduct Office Decisions and/or Evictions

Residents may appeal to the Non-Academic Misconduct Appeal Panel, under the applicable procedures. Appeals must be submitted within 10 days of the date on their decision letter to centralnam@queensu.ca. More information on this appeal process can be found here.

Have Questions About The Residence Conduct Process?

The Manager of Residence Conduct and the Residence Conduct Coordinator are available to you as resources. Privacy is an important part of the conduct process, and staff can only speak with students regarding their own involvement with the conduct process.

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