Withdrawing from Queen’s Residence


After a resident has either taken occupancy of a residence room or picked up keys, the resident cannot cancel their residence agreement and are financially responsible for the full 8-month term residence fees (or 4-month term fees for fall-only or winter-only exchange students).

Medical and Academic Withdrawal

A resident may request cancellation of the agreement only if withdrawing from the University for academic or medical reasons. If a resident is withdrawing for one of these 2 reasons, there are three things they must do to receive a prorated refund of their residence fees:

  1. Withdraw from program courses through the faculty or Registrar’s office (course enrolment cancellation is verified by the Residence Admissions office)
  2. Fill out the Residence withdrawal form and return it to the Residence Admissions office
  3. Vacate their room and return keys to the designated front desk for their building

The withdrawal from residence date will be based on the date that all 3 steps are completed.

Fee Refund Schedule

Residence room and board refunds (not applicable to flex portion of meal plan, which remains available for use in future years or deposits which are non-refundable)

Fall term

Prorated to withdrawal date until November 1st
November 1 to end of fall term – 0% (but student will be released from winter term fees)

Winter term

Prorated to withdrawal date until March 1st
March 1 to move out – 0%

ResNet and Student Council Fee refunds

Prorated to withdrawal date until March 1
March 1 to move out – 0%

Withdrawal from Residence but not Academics

If a resident wants to withdraw from Residence but continue attending classes, they will be permitted to do so if another student not currently living in residence can be found to take over their contract.  The student must be approved by the Residence Admissions office and must be the same student type (i.e.-first year, upper-year or exchange).  A refund will be calculated based on the first full day the replacement resident becomes responsible for the fees.  The balance owing will then be transferred to their SOLUS account.  

If a resident wants to withdraw from Residence without withdrawing from academics for a situation in which they feel that the Residence environment is causing a medical concern, they must set up a meeting with the Residence Admissions Manager to be advised on this process.  These requests will be assessed on a case by case basis involving the Residence Admissions Manager and Director of Residence Life and Services. 

Termination of Contract for Disciplinary Reasons

If the University terminates a student’s contract as a result of a violation of the Residence Contract, University Policies and/or Residence Community Standards, the student remains responsible for payment of the full residence fees for the 8-month term ( 4-month term for half term exchange students). If their contract is terminated for this reason, they will not be eligible to live in Residence or Queen’s Community Housing for the remainder of the current academic year.  Housing requests for future academic years may be considered on an individual basis.

If more information is needed, please visit the Residence Admissions office in Victoria Hall, room D001 or by emailing reshouse@queensu.ca or by calling 613-533-2550.