Current Students

Updated October 28, 2020

Ensuring a safe and secure environment to promote student wellbeing and success is one of the key priorities of Queen’s Housing and Ancillary Services. Check here for updates about residence, including health information, resources and FAQs.

For further information on the university’s response to COVID-19, including up to date reported cases in the university population, please visit the Queen’s Coronavirus COVID-19 Information website.

I’m sick, what should I do?

If you develop symptoms, are directed by a health care professional to self-isolate, or otherwise suspect that you may have COVID19, call the Victoria Hall Front Desk (613-533-2531).
The front desk will provide instructions on the need and steps to consult healthcare professional (SWS, Telehealth).
Make sure you familiarize yourself with the isolation protocol.

For more information about COVID-19 visit the residence information and University information webpages.

Can I stay in residence during the December break?

In order to maintain a quiet study environment for all students during the exam period, students are required to leave residence within 24 hours of writing their last scheduled December exam.

 Please note that Residences close for the holiday break on December 23rd at 12pm (noon).  After this time, there will be no services in residence (including desks, custodial, dining, and Residence Dons).   It is expected that you will make arrangements to leave residence within 24 hours following your last exam and for the full duration of the holiday break, through January 10th (the Faculty of Nursing along with international travelers are approved for early return; information will be communicated later in November for these groups).  If you are unable to make alternative arrangements, please contact reslife@queensu.ca by Monday, November 16th  to review your circumstances. 

I’m going to travel outside of Canada over the December break. Do I have to isolate when I return to Queen’s?

Yes. You will need to complete a 14 day isolation on your return. Please email reslife@queensu.ca so we can assist you with your planning. Please review information from the Government of Canada as soon as possible to assist in your planning.

Winter Term Questions

I applied to live in residence for the winter. When will I get information about it?

Most faculties* have recently announced that first year classes, labs, seminars, etc. will continue to be delivered remotely for the winter term (*with the exception of the School of Nursing). In light of this information, we expect that most students who had indicated an interest in winter will no longer be interested in living in residence.

All students who indicated an interest in living in residence for the winter term received an email on October 28th outlining details and next steps for those interested in residence for the winter term.

  • If you are no longer interested, no action is needed and your deposit will be refunded the week of November 16.  
  • To confirm your interest in being considered for the winter term, January – April 2021, please complete the Winter Residence Confirmation form on the Student Housing Gateway by November 5, 4:30 pm EST.
  • Students who confirm continued interest by the November 5, 4:30 pm deadline but do not receive an offer, will have their deposit refunded in late January.  For students who receive an offer, the deposit will be applied against your winter fees. Should you decline the offer or not move-in, the deposit will not be refunded.  

 

Timeline:

  • November 5:  Interest confirmation deadline, 4:30 pm EST
  • Week of November 16: Refunds issued for students not confirming interest for Winter term
  • Week of November 30: Email indicating whether or not you’ve been offered a room
  • December 3: Room acceptance due
  • January 8/9: Winter Term move-in. You will have the opportunity to select your move-in date and time after you accept your room offer.
  • Late January: Refunds issued for students that confirmed interest and were not offered a room.

I am an Engineering student and have been told I have in-person activities on campus in the winter term. Will I be given priority for a room in the winter term?

Engineering students have received a communication confirming that the winter term will be largely remote, ‘with some labs and group work being run in person and on-campus’.  The communication also clearly indicated that these activities will be delivered remotely for students not on campus.  As such, there is no requirement for any first year engineering students to be on campus for the winter term and therefore there will be no priority placement for available spaces.

Arriving to residence from outside of Canada

Can I complete my 14-day quarantine in residence? Is there food?

All students arriving from international destinations must have direct contact with our team to arrange your plans. Please email reslife@queensu.ca so we can assist you with your planning. Yes, you can complete the 14-day quarantine in residence and isolation meals will be provided to you. Prior to undertaking travel, you will be required to complete a form detailing your travel arrangements to Kingston. You should arrange for private transport from your port of entry to campus. Please review information from the Government of Canada as soon as possible to assist in your planning.

Room Assignment Questions

How do I request a room change?

Room Changes are only available in exceptional circumstances, such as a health accommodation.  Please contact your Residence Life Coordinator to discuss your situation.

What if residences have to shut down?

The university is working closely with local Public Health authorities and will take direction from them.  It is possible that students living in residence may face additional restrictions that could further limit mobility around campus or within the residence and Kingston communities, or be required to leave residence, if ordered by KFLAPH.

General Questions

What are the cleaning protocols in residence?

Enhanced cleaning and disinfecting protocols have been implemented. For full information on cleaning frequency and our protocols, please visit our residence cleaning protocols page.

What dining halls and retail outlets are open? Where can I find more information about food?

Three dining halls and several retail food locations on campus are open.  Queen’s Hospitality Services has developed an operations plan that ensures a variety of food options are available on campus and any special diets or allergy needs are met.  Dining hall menus, hours of operation and more information is available here.

What other student housing options are there in Kingston?

Queen’s Community Housing operates many houses and apartments in near-campus neighbourhoods, but all accommodations are currently leased for the 2020-21 academic year. There are many private landlords that offer a range of housing options. Please visit the Student Community Relations website for more information and advice about renting.

Finance-related Questions

What are the total fees for residence?

In addition to the 2020-21 room rate of either $15,188 (single) or $16,186 (single-plus), you will see separate fees posted in your SOLUS account of $150 flex (part of the meal plan), $109 for Residence Society (peer-led residence government) and $160 for Residence Technology. Total payable fees therefore are $15,607 for single and $16,605 for single plus.

Fees are pro-rated for students coming for the winter term only.

What is the residence withdrawal policy?

If you are withdrawing from residence for an academic or medical reason, please review the residence withdrawal policy.   If you have questions about withdrawing from residence for other reasons, please contact us at reshouse@queensu.ca.