COVID19- Residence Student Isolation Protocol

2021-2022 Academic Year

NOTE that the requirements outlined in this protocol may be subject to change, based on the evolving nature of the COVID-19 pandemic

Isolation Protocol

A largely vaccinated population is our best defense against transmission of COVID-19.  However, the presence of variants and the possibility for partially or fully vaccinated individuals to still get COVID-19 and potentially transmit the virus, means that isolation may still be required in some situations.

If you develop symptoms of COVID-19, regardless of your vaccination status, you are required to get tested and isolate pending your test results.  Students are encouraged to use the Provincial COVID-19 self-assessment tool.  Testing can be arranged on campus through Student Wellness Services or via the local testing centre.  Students who are fully vaccinated and receive a negative test result will be able to continue to participate in essential activities, provided you remain symptom-free.  Students who test positive for COVID-19, regardless of vaccination status, will be required to isolate.

Depending on the specific circumstances in which a COVID-19 exposure may have occurred, and in consultation with Kingston, Frontenac, Lennox and Addington Public Health (KFL&APH), fully vaccinated individuals identified by KFL&APH as a close contact of a positive case may receive authorization to engage in essential activities, such as attending class or taking meals in the dining halls.

In most cases, you will be able to isolate in your assigned room. However, on a case-by-case basis, it may be necessary for you to relocate to one of our isolation spaces. If you are required to relocate, detailed information will be provided to you by the Residence Life & Services team, outlining the steps required to move to your temporary space.

*If arriving to Canada via international travel, please email reslife@queensu.ca for information on the international isolation protocol.

Precautionary Protocols

  1. Get your COVID-19 vaccination.  Vaccinations are our best defense against transmission of the virus and protect the entire residence community.  Vaccinations are required for all students, staff, faculty and visitors to campus.
  2. Students are required to wear a mask when in any common spaces within residence buildings.  Medical grade masks are strongly encouraged as they offer better protection than cloth masks.
  3. Practice good hand hygiene.  Wash your hands frequently with soap and water or use the hand sanitizer available throughout residence buildings.
  4. Maintain physical distancing while in common areas (elevators, hallways, common kitchens).
  5. Cleaning materials and instructions are available for use in individual spaces/fixtures where needed.
  6. Residence common kitchens are supplied with additional cleaning materials and instructions, which students are expected to use during/after use of kitchen common counters, appliances or equipment.
  7. All front line staff are trained in safe workplace procedures, and provided PPE where necessary.

If you have symptoms of COVID-19:

  1. Get tested for COVID-19: you must attend a testing center to receive a COVID-19 test as soon as possible. Bring your provincial health card or UHIP card to the testing site.  Details about how to book a test are available here.
  2. Notify the testing site that you live in residence and follow the discharge instructions provided by the testing center.
  3. You are responsible for obtaining your test results as soon as possible, through either the on-line portal or from the physician who ordered the test.
  • Self-Isolate in your assigned residence space until test results are received
    • You are not permitted to leave your room for any reason, except:
    • Accessing washroom facilities (where applicable)
    • Attending the dining hall to pick up a takeout meal (see 3)
    • Seeking emergency medical/pharmaceutical care
    • Emergency evacuations
      • You must wear a mask at all times when outside your room. A medical grade mask is preferred.
    • You are not permitted to have guests in your room, and must maintain a physical distance of 2 meters from all other students and staff
    • If you have a roommate, ensure that you do not share personal items, maintain a physical distance, and wear a mask while both of you are in the room (other than when sleeping).  Advise your roommate to self-monitor for symptoms and get tested should they develop.
  • Arrange for meal pickup: access the Residence and Dining Portal to fill out the Meal Service Assistance form.
  • dietary and allergy information will be drawn from the information in your profile
    • updates can be made to your profile information on an ongoing basis entered under Allergy and Dietary Needs
  • meals will be made available for pickup at the closest dining hall.  You will receive a confirmation email after filling out the meal access form for details regarding pickup.
    • You may also choose to use mobile ordering from a campus retail location and have a friend pick it up for you and deliver to your room. Have your friend drop it off outside your room to avoid any direct interaction.
  • if you require additional support, you can also book an appointment with our Registered Dietitian.
  • Disclose positive test results to the Victoria Hall Front Desk (613-533-2531) (see below).
    • If your test results are positive, you must call the Victoria Hall Front Desk immediately at 613-533-2531 to notify Residences. 
    • We will support you through the rest of your isolation from there. Please note that you may be required to relocate to an isolation space upon confirmation of positive test results (see below).
  • Monitor your health while in isolation. If your symptoms worsen, alert the RLC on-call (via Victoria Hall front desk) or contact your healthcare provider or Telehealth for guidance. If you require immediate medical attention call 911 and advise them that you have, or may have COVID-19.

If your test results are negative, you will be able to resume essential activities (attending class and dining halls) once respiratory symptoms have been improving for 24 hours, you are fever-free for 24 hours and enteric symptoms (vomiting/diarrhea) have been improving for 48 hours.  If you will be entering a high-risk setting (for example, to attend a hospital placement related to your studies), you must be able to ensure you can pass any screening requirements specific to that facility.  

If you test positive for COVID-19:

If you test positive for COVID-19, you will be required to isolate and follow any additional guidance from KFL&APH.

  1. Call the Victoria Hall Front Desk (613-533-2531) to disclose your test results.
    • The desk will put you in contact with the Manager on-call, who will advise you on next steps, including the potential need to relocate.
    • In these cases, depending on your personal circumstances (including room placement/roommates, symptoms, etc.) you may be required to relocate to an isolation space.
      1. If you have a roommate, as long as they are fully vaccinated and symptom-free, your roommate will not be required to isolate.
    • Follow direction from the Manger on-call if you are required to relocate to an isolation space.
    • You will be contacted by KFL&A PH and by Residence Life staff during your isolation and must follow any advice and guidance provided throughout your isolation period.  You cannot end your isolation without authorization from KFL&A PH.
    • You will receive periodic check-in calls from Residence Life & Services staff for the duration of your isolation.
      1. Record of the check-in will also be provided to Public Health who will also periodically check-in throughout your isolation period 
      1.  If you do not respond to the check-ins, Campus Security and Emergency Services may enter your room to ensure your safety and well-being.
  2. Arrange for meal delivery: access the Residence and Dining Portal to fill out the Meal Service Assistance form.
  3. Dietary and allergy information will be drawn from the information in your profile.
    • updates can be made to your profile information on an ongoing basis entered under Allergy and Dietary Needs
  4. Meals will be delivered daily to your isolation space.  You will receive:
    • continental breakfast
    • cold lunch options
    • hot dinner entrée
  5. For more support, you can also book an appointment with our Registered Dietitian, Jessica Bertrand.

If you are identified by KFL&A as a High-Risk Contact:

If you are identified by KFLAPH as a High-Risk Contact and are symptomatic and/or you are not fully vaccinated, you will be required to isolate, be tested and follow any additional guidance from KFL&APH. 

If you are immune compromised, regardless of vaccination status, you may be required to isolate.

If you are identified as a High Risk Contact, are fully vaccinated and are symptom-free, you will be required to be tested, but isolation may not be required.  You will be provided with information about how to arrange for testing in these situations.

  1. Call the Victoria Hall Front Desk (613-533-2531) to disclose your contact status.
    • The desk will put you in contact with the Manager on-call, who will advise you on next steps, including the potential need to relocate.
    • In these cases, depending on your personal circumstances (including room placement/roommates, level of exposure, symptoms, etc.) you may be required to relocate to an isolation space. 
    • Follow direction from the Manger on-call if you are required to relocate to an isolation space.
    • You will also be contacted by KFL&A PH and must follow their advice and guidance throughout your isolation period.  You cannot end your isolation without authorization from KFL&A PH.
    • You will receive periodic check-in calls from Residence Life & Services staff for the duration of your isolation.
      • Record of the check-in will also be provided to Public Health who will also periodically check-in throughout your isolation period 
      •  If you do not respond to the check-ins, Campus Security and Emergency Services may enter your room to ensure your safety and well-being.
  2. Arrange for meal pickup or delivery: access the Residence and Dining Portal to fill out the Meal Service Assistance form.  Whether you will be able to pick up your meal or have meals delivered will vary based on individual circumstances and will be determined based on answers to triage questions outlined in the form.
  3. Dietary and allergy information will be drawn from the information in your profile
    • updates can be made to your profile information on an ongoing basis entered under Allergy and Dietary Needs
  4. Meals will be delivered daily to your isolation space, depending on your isolation requirements.
    • If you are permitted to attend the dining hall for takeout, you will receive a confirmation email after filling out the form with pickup instructions.  You must wear a medical grade mask when picking up your food.
    • If you are not permitted to attend the dining hall, your meals will be delivered to your isolation space daily.  You will receive:
    • continental breakfast
    • cold lunch options
    • hot dinner entrée
  5. For more support, you can also book an appointment with our Registered Dietitian, Jessica Bertrand

Additional Resources

SeQure App
https://www.queensu.ca/studentaffairs/student-safety/sequre
download from the iTunes AppStore, Google Play or Blackberry App World

QUIC
613-533-2604
quic@queensu.ca

Student Wellness Services
613-533-2506
8:00am – 4:30pm
health.services@queensu.ca

Telehealth
1-800-445-1822 (24 hours)

KFLA Public Health
613-549-1232 or 1-800-267-7875
https://www.kflaph.ca/en/index.aspx

Good2Talk
866-925-5454 (24 hours)
or text GOOD2TALKON to 686868

Empower Me
1-844-741-6389 (24 hours)